Service Agreement

This agreement contains the entire understanding between the Clients and the Photographer. It applies to both individual clients and contracting companies and/or agencies.

Confirmation: A signed “Agreement for Photography Services” and payment of the booking fee are necessary to confirm the stated services from the Photographer. Until this is completed, the Photographer is not required to save the date for the Clients’ project.

Booking Fee/Deposit: The booking fee (normally 25% of the project total) is due on signing agreement, with the balance of the amount agreed due on the day of the event. In the event of the Clients cancelling service for whatever reason, the booking fee is non-refundable. It will be considered as liquidated damages to the Photographer.

Pre-Project Consultation: This normally happens at the time of booking. The Clients will outline broadly what is required and the Photographer will advise on planning, logistics and timings where needed. If required the Clients are welcome to pop in for an additional chat closer to the time of the project date, (about 2 weeks), to iron out the remaining details. In any case we will contact you by phone a few days before the project date to ensure that there have been no last minute changes.

Cooperation: The Clients and the Photographer consent to happily cooperate and communicate with each other to achieve the best possible result within the understanding of this agreement. It is recommended, but not required, that the Photographer be provided with a helper who will point out key individuals to be photographed. The Photographer may also require the assistance in organizing family groups, since the Photographer is not aware of the relationships between any of the guests. Please note that not all guests at events like having their photo taken. In such cases the Photographer will use his discretion but cannot be held responsible for a lack of photos of these people.

The Schedule: Our shooting schedule, style of working and experience are designed to achieve a great set of photos for the Clients, accomplished with good humor and enjoyed by all concerned. Both the Clients and the Photographers therefore agree that punctuality and cheerful cooperation are essential to producing outstanding photographic results. In cases where the project does not run on time, we cannot guarantee to take our normal set of photos, although in such circumstances we will do our absolute best to compensate.

Paparazzi Guests: All your guests will have digital cameras and all your guests will want to photograph the Clients. In the spirit of cheerful cooperation the Clients agree to give the Photographers precedence over the guests in order to take the photographs required for the services described above. We cannot be held liable for a lack of photos if guests taking their own photos of the Clients continually interrupt the Photographer’s work.

House Rules: Photographers are sometimes limited by rules imposed by registrars, ministers and venue management as to what can and cannot be done. For example some ministers insist that no flash photography is allowed, and others will insist that the Photographers shoot from a specific location. In such circumstances the Clients agree to accept the technical limitations that may be imposed on the equipment used. We advise the Clients to make themselves aware of the rules of the venue concerned and if necessary negotiate with the personnel concerned.

Copyright Law & Release: The copyright of photographs remains with the Photographer. The Photographer grants the Clients permission to make copies of the images under the following conditions. The images taken by the Photographer are for use by the Clients and their friends and relatives. The Clients grant the Photographer the irrevocable and unlimited consent to use the photographs for promotional and advertising material; and to copyright the images. The Clients hereby release the Photographer and its legal representatives, heirs and assigns from all liability and claims in connection with the images.

Limit of Liability: If a photographer is too ill or becomes injured and cannot supply the services specified above, the Photographer will book a replacement photographer. Under normal circumstances a second photographer is there for the day anyway and this photographer will then shoot the day on his/her own. If both photographers are unavailable and a replacement photographer cannot be found, then liability is limited to a refund of payments received. Photographers have working methods in place to prevent loss or damage to images. However, there is the unlikely possibility that images may be lost, stolen or destroyed for reasons in or beyond our control. In these circumstances liability is limited to the return of fees paid for the service or part thereof according to the percentage of images supplied.

Payment & Delivery Options: The Photographer accepts payments made via Cash or signed Credit/Debit Card transactions. Checks or PayPal Payments are not accepted. Photos are not delivered to clients until all payments have been completed. Images are delivered via direct download link, DVD format, or both depending on the Clients’ preferences. Depending on the amount of images, post processing can take anywhere from 48 Hours to a week. Small projects are usually delivered within 24 hours from the date of the event.